Terms of Service

Effective Date: May 20, 2026  |  Last Updated: May 20, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "you," or "your") and the operator of meal-modpizza.digital ("Company," "we," "us," or "our"). By visiting our website, placing an order, creating an account, or otherwise interacting with our digital platforms, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference.

If you are using our services on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. In such a case, "you" and "your" will refer to that entity.

These Terms apply to all visitors, users, and others who access or use our services, including but not limited to customers who place food orders, browse menu offerings, participate in promotions, or use any feature available on our website located at meal-modpizza.digital.

We reserve the right to update, modify, or replace these Terms at any time. Your continued use of the website following the posting of any changes constitutes acceptance of those changes. We encourage you to review these Terms periodically to stay informed of any updates.

2. Description of Services

meal-modpizza.digital is an online platform associated with Mod Pizza food services, providing customers with the ability to browse menu items, place food orders, schedule deliveries or pickups, participate in loyalty programs, and access related promotional content and customer support.

Specifically, our services include, but are not limited to:

• Online Food Ordering: Users may browse available menu items, customize their orders, and submit purchase requests for delivery or in-store pickup through our website.
• Menu Information: We provide detailed information about available food and beverage offerings, including ingredients, nutritional information, allergen disclosures, and pricing.
• Account Management: Registered users may create personal accounts to manage their order history, saved preferences, payment methods, and loyalty rewards.
• Promotions and Loyalty Programs: We may offer special deals, discounts, promotional codes, and loyalty rewards programs subject to separate terms and conditions.
• Customer Support: We offer customer service through email and other communication channels to assist users with their orders, inquiries, and concerns.
• Third-Party Integrations: Our platform may integrate with third-party delivery services, payment processors, and other service providers to facilitate the full scope of our offerings.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice, and without liability to you. We may also impose limits on certain features or restrict your access to parts or all of the services without notice or liability.

Availability of menu items, services, and features may vary by location. Not all items displayed on our website may be available at every participating location. Pricing is subject to change and may differ between online orders and in-store purchases.

3. User Eligibility and Account Registration

To use our services, you must be at least thirteen (13) years of age. If you are under the age of eighteen (18), you represent that a parent or legal guardian has reviewed and agreed to these Terms on your behalf. We do not knowingly collect personal information from children under 13 years of age without verifiable parental consent in accordance with the Children's Online Privacy Protection Act (COPPA).

When creating an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to notify us immediately at [email protected] if you suspect any unauthorized use of your account.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, including but not limited to situations involving violation of these Terms, fraudulent activity, or conduct we deem harmful to other users or our business.

4. User Obligations and Prohibited Activities

By using our services, you agree to use them only for lawful purposes and in a manner that does not infringe the rights of others. You are solely responsible for your conduct and any content you submit, post, or display through our platform.

4.1 General Obligations

• Provide accurate and truthful information when placing orders or registering for an account.
• Comply with all applicable local, state, and federal laws and regulations of the United States.
• Respect the intellectual property rights of our company and third parties.
• Use our website and services only for their intended purposes.
• Ensure that any payment information provided is accurate and that you are authorized to use the payment method submitted.

4.2 Prohibited Activities

You agree that you will NOT engage in any of the following activities:

• Using our website for any fraudulent, deceptive, or unlawful purpose, including submitting false orders or fraudulent payment information.
• Attempting to gain unauthorized access to our systems, servers, or databases through hacking, password mining, or any other means.
• Transmitting any viruses, malware, spyware, or other harmful code through our platform.
• Scraping, crawling, or using automated tools to extract data from our website without prior written permission.
• Reproducing, duplicating, copying, selling, or reselling any portion of our services or content without express written authorization.
• Posting or transmitting any content that is defamatory, obscene, hateful, harassing, threatening, or otherwise objectionable.
• Impersonating any person or entity, including our employees or representatives, or misrepresenting your affiliation with any person or organization.
• Interfering with or disrupting the integrity or performance of our website, servers, or networks connected to our services.
• Using our platform to send unsolicited communications, spam, or bulk messaging of any kind.
• Circumventing any technological measures we have implemented to protect our services or enforce these Terms.
• Engaging in any activity that places an unreasonable or disproportionately large load on our infrastructure.
• Attempting to reverse-engineer, decompile, or disassemble any software or proprietary technology used in connection with our services.

Violation of any of the above prohibitions may result in immediate termination of your access to our services, and we reserve the right to report such activities to appropriate law enforcement authorities.

5. Intellectual Property Rights

All content on meal-modpizza.digital, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the property of the Company or its content suppliers and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

The compilation of all content on this site is the exclusive property of the Company and is protected by United States and international copyright laws. All software used on this site is the property of the Company or its software suppliers and is protected by United States and international copyright laws.

The Mod Pizza name, logo, and all related product and service names, design marks, and slogans are trademarks or service marks of their respective owners. You may not use any of our trademarks without prior written consent. Nothing in these Terms grants you the right to use our trade names, trademarks, service marks, logos, domain names, or other distinctive brand features.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our website and services for personal, non-commercial purposes only. This license does not include any right to:

• Resell or make commercial use of our website or its content.
• Collect and use any product listings, descriptions, or prices.
• Make any derivative use of our website or its content.
• Download or copy account information for the benefit of another merchant.
• Use any data mining, robots, or similar data gathering and extraction tools.

Any unauthorized use terminates the permission or license granted by us. If you believe that any content on our website infringes your intellectual property rights, please contact us at [email protected] with a detailed description of the alleged infringement.

6. Payment Terms and Pricing

When you place an order through our website, you agree to pay all charges at the prices listed for your selected items, plus any applicable taxes, delivery fees, and service charges. All prices are displayed in United States Dollars (USD) and are subject to change without notice.

6.1 Payment Methods

We accept various forms of payment, including major credit cards, debit cards, and any other payment methods we expressly make available on our platform. By submitting payment information, you represent and warrant that:

• You are authorized to use the designated payment method.
• The payment information you provide is true, correct, and complete.
• You authorize us to charge the applicable amounts to your payment method.

6.2 Order Confirmation and Cancellations

After placing an order, you will receive a confirmation via email or on-screen notification. Order confirmations do not constitute a binding acceptance of your order; we reserve the right to cancel or refuse any order at our discretion. In the event of a cancellation, any charges made to your payment method will be refunded in accordance with the payment processor's refund timeline.

6.3 Refunds and Disputes

If you are dissatisfied with your order due to incorrect items, quality issues, or other concerns, please contact us promptly at [email protected]. Refund eligibility is determined on a case-by-case basis. Chargebacks initiated without first contacting us may result in account suspension.

6.4 Taxes

You are responsible for all applicable sales taxes, use taxes, and any other governmental charges related to your purchases. We will collect and remit applicable taxes as required by law.

7. Disclaimers and "As-Is" Basis

YOUR USE OF OUR WEBSITE AND SERVICES IS AT YOUR SOLE RISK. OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that:

• Our services will be uninterrupted, timely, secure, or error-free.
• The results that may be obtained from the use of our services will be accurate or reliable.
• The quality of any products, services, information, or other material purchased or obtained through our services will meet your expectations.
• Any errors in our services will be corrected.

We make no warranty or representation regarding the accuracy, completeness, reliability, or currentness of any content on our website, including menu items, nutritional information, allergen data, or pricing. Food products are prepared in facilities that may handle common allergens. Users with food allergies or dietary restrictions are strongly encouraged to verify ingredient information directly with us before ordering.

Any material downloaded or otherwise obtained through the use of our services is done at your own discretion and risk, and you will be solely responsible for any damage to your computer system or loss of data that results from downloading any such material.

The above disclaimers apply to the fullest extent permitted under applicable federal and state law, including the Federal Trade Commission Act (FTC Act) and any applicable state consumer protection statutes.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE OUR SERVICES.

IN NO EVENT WILL OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF OUR SERVICES EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO US FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

These limitations apply regardless of the legal theory under which damages are sought, whether in contract, tort (including negligence), strict liability, or otherwise, even if we have been advised of the possibility of such damages. Some states do not allow the exclusion or limitation of certain damages, so the above limitation or exclusion may not apply to you in its entirety.

We are not liable for any failure or delay in performance of our obligations caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, government actions, labor disputes, power failures, or internet disruptions ("Force Majeure Events").

9. Indemnification

You agree to defend, indemnify, and hold harmless the Company and its affiliates, officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service.
• Your use or misuse of our website, services, or content.
• Your violation of any applicable law, regulation, or the rights of any third party, including intellectual property rights, privacy rights, or consumer protection laws.
• Any content or information you submit, post, or transmit through our platform.
• Your fraudulent or unauthorized use of our services or payment systems.
• Any claims by third parties arising from your actions or omissions in connection with your use of our services.

We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. You agree not to settle any matter without our prior written consent. We will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.

10. Third-Party Links and Services

Our website may contain links to third-party websites, services, or resources that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not endorse or make any representations about third-party websites or services.

You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any third-party website or service.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services you visit. Your interactions with third-party delivery services, payment processors, and other service providers integrated with our platform are governed by those parties' own terms and privacy policies.

11. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, share, and protect your personal information in compliance with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) for California residents, and the Federal Trade Commission Act (FTC Act) with respect to unfair or deceptive practices in commerce.

By using our services, you consent to the collection and use of your information as described in our Privacy Policy. If you have questions about our data practices, please contact us at [email protected].

12. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the United States of America and the laws of the applicable state in which the Company operates, without giving effect to any principles of conflicts of law. Where the Company's principal place of operations is located in the United States, the laws of the relevant state shall apply to any disputes arising hereunder.

To the extent any dispute is not resolved through the dispute resolution process outlined in Section 13, you agree to submit to the personal and exclusive jurisdiction of the state and federal courts located within the applicable jurisdiction in the United States. You waive any and all objections to the exercise of jurisdiction over you by such courts and to the venue of such courts.

These Terms are subject to all applicable federal laws of the United States, including but not limited to the Federal Trade Commission Act, the Electronic Communications Privacy Act, the Computer Fraud and Abuse Act, and the Children's Online Privacy Protection Act.

13. Dispute Resolution

13.1 Informal Resolution

Before initiating formal legal proceedings, you agree to attempt to resolve any dispute, controversy, or claim arising out of or relating to these Terms or our services informally by contacting us at [email protected]. We will attempt to resolve the dispute informally within thirty (30) days of receiving your written notice. If informal resolution is unsuccessful, either party may pursue the formal dispute resolution procedures set forth below.

13.2 Binding Arbitration

Except for disputes related to intellectual property rights or those eligible for small claims court, you and the Company agree that any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, or the use of our services, shall be resolved by binding individual arbitration rather than in court. This arbitration agreement is governed by the Federal Arbitration Act (9 U.S.C. §§ 1 et seq.) and shall be administered by a recognized arbitration organization, such as the American Arbitration Association (AAA), under its then-current Consumer Arbitration Rules.

The arbitration shall be conducted in English, and the arbitrator's decision shall be final and binding. The arbitrator shall have the authority to award any remedy that a court of competent jurisdiction could award, except that the arbitrator may not award relief in excess of or contrary to what these Terms provide.

13.3 Class Action Waiver

YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. Unless both you and the Company agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

13.4 Exceptions to Arbitration

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights.

14. Term and Termination

These Terms shall remain in full force and effect while you use our website or services. We reserve the right, in our sole discretion, to:

• Terminate your access to our services immediately and without notice for any reason, including breach of these Terms.
• Suspend or restrict your account or access to certain features pending investigation of suspected violations.
• Delete your account and all associated data in accordance with our Privacy Policy and applicable data retention laws.

You may terminate your account at any time by contacting us at [email protected] and requesting account deletion. Termination of your account does not relieve you of any obligations incurred prior to termination, including outstanding payment obligations.

Upon termination, your right to use our services immediately ceases. All provisions of these Terms that by their nature should survive termination shall survive, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

15. Changes to These Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. When we make changes, we will update the "Last Updated" date at the top of this page. For significant changes, we may provide additional notice, such as sending an email notification to registered users or displaying a prominent notice on our website.

Your continued use of our website or services after any modification to these Terms constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using our services immediately. We encourage you to review these Terms periodically to stay informed of any changes.

In the event of any conflict between the current version of these Terms and any prior version, the current version shall prevail.

16. Severability

If any provision of these Terms of Service is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction or arbitrator, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, it shall be severed from these Terms. The remaining provisions of these Terms shall continue in full force and effect.

The invalidity or unenforceability of any provision in a particular jurisdiction shall not affect the validity or enforceability of such provision in any other jurisdiction, nor shall it affect the validity or enforceability of any other provision of these Terms.

The failure of either party to enforce any provision of these Terms shall not constitute a waiver of that party's right to enforce such provision or any other provision in the future. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of the Company.

17. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices, policies, or agreements published by us on the website, constitute the entire agreement between you and the Company with respect to your use of our services. These Terms supersede all prior or contemporaneous communications, representations, and agreements, whether oral or written, between you and the Company regarding the subject matter hereof.

No agency, partnership, joint venture, employer-employee, or franchiser-franchisee relationship is intended or created by these Terms or your use of our services.

Any headings in these Terms are for convenience only and shall not affect the interpretation of these Terms.

18. Notices

Any notices or other communications required or permitted under these Terms shall be provided to you via email or by posting on our website. Notices to us must be sent in writing to our official contact email. Electronic notices shall be deemed effective upon transmission, provided there is no system error indicating a failed delivery.

You agree to receive all communications from us electronically and acknowledge that all agreements, notices, disclosures, and other communications that we provide electronically satisfy any legal requirement that such communications be in writing.

19. Contact Information

If you have any questions, concerns, complaints, or feedback regarding these Terms of Service or our services, please do not hesitate to contact us. We are committed to addressing your inquiries promptly and professionally.